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Housing Ombudsman reveals 2021/22 business plan

The Housing Ombudsman has published its business plan for 2021-22, setting out the next steps to grow and improve its service that build on changes introduced over the last year.

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Prepare for Change: The Future for Housing IT Services

The role and scope of IT teams in housing is continuing to undergo huge change. Customers expect greater digitalisation of services, while workforces have become ever more technology literate, leading to a broadening of the scope of services required by the business from IT teams.

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Digital Marketplace

3C is proud to announce that our services are approved and available on the Digital Marketplace: On the latest Digital Outcomes & Specialists 5 (DOS5), to help the public sector buy, design, build and deliver bespoke digital solutions and services using an agile approach. And in the latest Cloud Support Services category G-Cloud 12, which helps customers in the UK public sector find and buy cloud computing services.

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DIN Bulletin 7 – The Changemakers: Data Quality and Governance

The article covers: What gets measured gets done (or improved) Why high-class data is essential The importance of data governance Why is solving the critical problem of data quality so challenging? What is the solution? Where should we start? The business rewards that high-quality data can bring

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So you want to be a data-driven business

Over the last decade, registered providers have increasingly become independent social businesses. The sector has engaged with complex funding markets and some providers have become commercial developers too.

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Transformation – easy to say but difficult to do

How many other businesses do you know that are embarking on, planning on embarking on, or are in the process of a programme of change under the heading ‘transformation’, or more frequently ‘digital transformation’.

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3C buys back shares from Aquila

The management of 3C Consultants has bought back the 25% shareholding held by Aquila Services, since 2018.

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The “D” Word

Accurate data and up-to-date information will assist in areas such as compliance with rent setting, maintenance of providers' asset management strategies and in preparation of KPIs.

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The Future for Housing IT Services

The report covers: How housing IT services are seen within the wider organisational structure How they are involved in driving strategic change How evolving requirements and the challenges related to coronavirus disruption have created opportunities for IT What roles will change or disappear and which new ones will emerge How IT can play a critical role in meeting the changing needs of customers

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